Payment Policy

Here is the Payment Policy for Diptomart.com based on the official page from the site:

📌 Diptomart Payment Policy (Official Summary)

Accepted Payment Methods

  • Credit Card

  • Debit Card

  • Net Banking

  • Wallets / UPI

  • Cash on Delivery (COD)
    You pay only the amount shown at checkout — there are no hidden charges beyond what is displayed in your order summary. (Diptamart)


💳 Unauthorized Charges

  • If you see charges on your card from Diptomart.com that you don’t recognize, check with anyone else who might use your card.

  • If you still cannot identify the charge, report it within 14 days of the transaction by emailing support@diptomart.com so they can investigate. (Diptamart)


⚠️ Payment Failures

  • If a payment fails but your account was debited, the amount is typically refunded within 7 business days.

  • This can happen due to connection or input errors — retry the payment after verifying your details.

  • For questions, contact Diptomart support with your order number. (Diptamart)


❌ Order Cancellation After Payment

  • Once an order is paid and confirmed, Diptomart does not accept cancellations.

  • If the item has been shipped but not yet delivered, you may cancel online — but:

    • Refunds will be processed only after the item is returned to the courier.

    • Courier charges and transaction fees will be deducted from your refunded amount.

  • Orders cannot be canceled once delivered — you must follow the return process instead. (Diptamart)


If you want, I can also provide the exact refund/return policy wording or help interpret what this payment policy means for your order situations — just let me know!