Refund Policy

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I wasn’t able to find the exact text of the Refund Policy for Diptomart.com online (the policy page itself isn’t indexed in a way I can fetch). However, I did confirm that the site links to a Refund Policy page in its footer alongside Privacy Policy and Terms & Conditions — so it does exist on the live website. (Diptomart)

👉 You can view the full Refund Policy directly here:
https://www.diptomart.com/refund-policy — by clicking the “Refund Policy” link in their footer menu on the website. (Diptomart)


📌 What a Typical Online Shop Refund Policy Covers

Although I can’t pull Diptomart’s specific wording right now, most ecommerce refund policies generally explain the following:

  1. Eligibility for Refunds

    • When and how you can request a refund (e.g., incorrect item, damaged item, non-delivery).

    • Time limits for filing a refund or return request.

  2. Return Conditions

    • Items usually must be unused and in original packaging.

    • Some products (like used items, perishables) may be non-returnable.

  3. Process for Requesting a Refund

    • Contact customer service with order number and proof (photos, etc.).

    • Return shipping instructions.

  4. Refund Method & Timing

    • Refunds are usually processed back to the original payment method (bank/card/MFS).

    • Timeline may vary (often a few business days after approval).

  5. Exceptions & Non-Refundable Items

    • Sale items, opened products, or items marked non-returnable.

    • Offer discounts may affect the refundable amount.

  6. Other Terms

    • How delivery fees or promotional discounts are treated in refunds.

These are the standard components you’d expect in Diptomart’s policy too. If you share the text from their Refund Policy page (by pasting it here), I can help interpret it clearly for you.